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Smart technology meets BRITA expertise

iQ Solution

  • Remote monitoring and remote restart
  • Remote configuration and over-the-air software updates
  • Remote diagnostics with real-time data for faster issue resolution
  • Predictive maintenance

Optimise your water dispensers with BRITA iQ Solution

BRITA iQ Solution combines cutting-edge technology with premium service to simplify and optimise the management of your water dispensers. Intelligent features help minimise downtime and maximise efficiency. Stay informed through data-driven insights and enjoy fresh, BRITA-filtered water at all times.

Greater efficiency, lower costs

Significant cost savings

Avoid downtime and costly repairs. Reduce manual inspections so your employees can focus on more important tasks.

Safe and hygienic

BRITA service monitors the purity and safety standards of your water in real time, giving you confidence that optimal hygiene is always maintained.

Retrofittable

BRITA iQ Solution can easily be added to existing water dispensers. Benefit from remote maintenance, faster issue diagnosis and data-driven insights, regardless of your current contract.

Continuous quality monitoring

BRITA service monitors the safety and efficiency of your water dispensers 24/7, ensuring reliable operation at all times.

See BRITA iQ Solution in action

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A person wearing a headset sits at a desk in a modern office cubicle, facing a computer monitor displaying the BRITA iQ Portal, with a laptop in front and a second monitor behind them.

Connected water dispensers for easier management

Your BRITA water dispensers are connected through modern IoT technology, sending real-time data to the cloud and the BRITA iQ Portal.

  • View all your water dispensers in one place, no matter how many you have
  • Monitor performance, filter status and software updates remotely
  • Manage multiple water dispensers efficiently without manual checks
  • Save time and reduce operating costs

With iQ Solution, you maintain full visibility, identify potential issues early and ensure everything runs smoothly – without having to inspect each dispenser on site.

BRITA Top Pro water dispenser in an office environment with digital status and connectivity graphics overlaid, representing remote monitoring and system management.

Faster solutions with remote monitoring and remote control

Not every issue requires an on-site visit. Thanks to remote monitoring and configuration, minor faults can often be resolved immediately – sometimes with a simple restart.

  • Identify specific error messages remotely and take immediate action
  • Apply software updates or configuration changes from anywhere
  • Adjust water temperature and other settings remotely
  • Reduce unnecessary service visits and downtime

Service becomes more proactive and efficient. When a technician is needed on site, they arrive fully prepared, reducing time, costs and effort.

Warning label on a water dispenser indicating a low CO₂ cylinder level.

BRITA CO₂ Tracker: Full Control in Real Time

The BRITA CO₂ Tracker gives you real-time visibility of CO₂ levels across your devices via the BRITA iQ Portal. This enables proactive cylinder replacement planning, more efficient routines and reliable sparkling water availability at all times.

  • More Efficiency & Cost Control: Real-time overview of CO₂ status across all device locations, enabling smarter cylinder replacement routines.
  • Less Stress for Facility Teams: Proactive alerts support planned maintenance instead of unexpected cylinder changes and help reduce downtime.
  • More Sustainable & Reliable Operations: Maximising cylinder usage reduces waste and transportation requirements, while ensuring sparkling water remains available during weekends, public holidays and peak usage periods.
BRITA Extra I-Tap water dispenser tap in a modern kitchen setting with digital monitoring indicators overlaid in the background.

Predictive Maintenance and Data-Driven Insights

BRITA iQ Solution goes beyond monitoring by providing valuable insights to optimise operations and enhance the user experience.

  • Access usage data, such as the most popular water types and consumption volumes
  • Plan maintenance and service interventions using real-time data
  • Ensure consistent premium quality and hygiene
  • Minimise downtime and improve the efficiency of all water dispensers

With predictive maintenance and continuous data analysis, your BRITA Smart Water Dispensers remain reliable, efficient and always ready for use. Experience premium-level service and uninterrupted water supply.

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Frequently Asked Questions